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October 7, 2025 at 10:00 AM CT

UnitedHealthcare Medicare Advantage telehealth benefits continue through 2026.
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Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans.

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News

Texas Medicaid: Long-term skilled-nursing prior authorization requirement

You’re required to contact a service coordinator for long-term skilled nursing prior authorizations for procedure codes S9123 and S9124.

Texas Medicaid: Respiratory syncytial virus season and Synagis prior authorization

Texas Medicaid guidance for RSV season and instructions for Synagis prior authorization requests using TDI form.

PCP Profiles support care coordination and quality

Wisconsin primary care providers can identify improvement opportunities using annual profile packets.

Medicaid: Submission of medical documentation for surgery of hip and knee

Beginning Oct. 1, 2025, providers requesting prior authorization for total joint replacements may need to submit additional documents.

District of Columbia Medicaid: View medical policy for skin and soft tissue substitutes

View our UnitedHealthcare Community Plan medical policy for skin and soft tissue substitutes.

Massachusetts: Explore our new pain management guidance

View our new guidance for opioid medication alternatives for UnitedHealthcare commercial and Individual Exchange plans.