Provider resources and support

Explore dental provider resources including educational materials, clinical guidelines, dental forms and helpful tips for using the provider portal.

Credentialing guidelines user guide

Provider Online Academy

Attention Healthplex Providers

Healthplex continues to serve as the administrator for commercial and government dental plans.

Effective Jan. 1, 2024, Healthplex changed the systems used to administer dental plans. Please review the client reference guide for the updated information about the provider portal, provider services phone number, and claims addresses.

Sign in to to verify eligibility, plan coverage, online claim/pre-treatment/pre-authorization submission, and more. Review the user guide and training course to learn more.


Not seeing what you’re looking for? Visit the FAQ page for more information.

Important update on COVID-19

UnitedHealthcare’s top priorities are protecting the health of our members and the safety of those who deliver care. We are committed to adapting and supporting those we serve and being there to assist you. Our call center is staffed and ready to help. All self-service capabilities are available, and we are processing claims to support business continuity. Providers can connect to the latest Centers for Disease Control and Prevention (CDC) guidance for health professionals and the American Dental Association (ADA) for information specific to the Dental healthcare setting. Considerations and adaptations providers should evaluate as dental offices continue to serve patients.